Part-Time Front Office Guest Service Attendant – Porter
Job Description
Job Number25135461
Job CategoryRooms & Guest Services Operations
LocationSheraton Fiji Golf & Beach Resort, Denarau Island South, Nadi, Fiji, Fiji,VIEW ON MAP
SchedulePart Time
Located Remotely? N
Position Type Non-Management
Position Summary
Passionately welcome and greet all guest that come to the hotel on a friendly manner.
Ensure collection and delivery of guest luggage , mail, messages and equipment in an efficient and timely manner.
Escort guest to their room, placing luggage in the room
Assist guest with all enquiries and provide accurate information about guest rooms and hotel facilities
Be present at the Porte Cochere desk or in the lobby to be ready to assist guests, colleagues and visitor when requested
Must be physically fit to lift bags and do additional duties requested by his supervisors or managers
Must have valid full driving license class 2
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors
Preferred Qualifications
Related work experience.
Supervisory Experience: No supervisory experience.
Eligible for individuals with working rights in Fiji.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How to Apply
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